Privacy Policy

Last updated: May 12, 2025

1. Introduction

Welcome to FIT File Fix. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: username, email address
  • Technical Data: internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
  • Usage Data: information about how you use our website and services
  • File Data: any FIT files you upload to our service

3. How We Use Your Data

We use your data to:

  • Provide our services to you
  • Manage your account
  • Process your FIT files according to your instructions
  • Improve our website and services
  • Communicate with you about our services

4. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

We use the following types of cookies:

  • Essential cookies: necessary for the website to function properly
  • Analytical/performance cookies: allow us to recognize and count the number of visitors and see how visitors move around our website
  • Functionality cookies: enable our website to provide enhanced functionality and personalization

5. Data Storage and Retention

Your FIT files are stored securely on our servers:

  • For guest users, files are stored for up to 10 minutes
  • For registered users, files are stored for up to 30 days

After these periods, files are automatically deleted from our servers.

6. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

  • Request access to your personal data
  • Request correction of your personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Right to withdraw consent

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@fitfiletools.com.